Shipping Policy

Welcome to XOVINMO. We are committed to providing reliable shipping services and ensuring your orders arrive safely and efficiently.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

• During peak shopping seasons, promotional events, or holidays, processing times may require an additional 1–2 business days.

Shipping Time

Estimated delivery times:

• United States: 7–12 business days

• Canada: 8–15 business days

• United Kingdom: 7–12 business days

• Australia & New Zealand: 8–15 business days

• Europe: 8–15 business days

• Other international destinations may require additional delivery time depending on customs procedures.

Please note these are estimated delivery times and cannot be guaranteed.

Shipping Charges

Shipping costs are displayed during checkout before payment is completed.

Occasionally, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information generally becomes active within 24–72 hours.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. XOVINMO cannot be responsible for delays or losses caused by incorrect addresses submitted during checkout.

Lost or Delayed Packages

If your package appears delayed or lost, please contact our support team. We will work directly with the shipping carrier to investigate and provide the best possible solution.

Contact

XOVINMO

Website: https://xovinmo.com

Email: support@xovinmo.com

Business Address:

LENDANG GARUDA, RT/RW 001/000, MAREJE TIMUR, LEMBAR, LOMBOK BARAT, NUSA TENGGARA BARAT, INDONESIA